Nitro 5 AN515-54-5812 black screen

jfrois1217
jfrois1217 Member Posts: 1 New User
I have a Nitro 5 AN515-54-5812 since December 10, 2020. When I opened my laptop today, the keyboard lit up like normal but the screen stayed completely black. I’ve researched online and on YouTube for hours trying to see what was wrong. I’ve tried holding the power button for 12 seconds, looked for a battery reset button (there isn’t one), pressing esc, fn, f9 and the power button which is the only thing that sort of did anything because the fans came on after this but not the screen. The charge indicator is blue so fully charged, when I press the power button the power indicator also turns blue but again, only the keyboard lights turn on and of course I’m just outside the 1 year warranty.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    @jfrois1217 you can try to disassemble the laptop and unplug the battery for a power reset. 
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!