In July 2012 acer fitted a new hard drive to our computer under warranty Last week it crashed.

Greghurt
Greghurt Member Posts: 1 New User
The computer is now at a Forensic lab where they are trying to recover data due to a faulty backup device. They have just informed us the Acer have fitted a mislabeled hard drive. In July Acer fitted the new part but removed the original label on it and replaced it with a new on. This has made it impossible for the Datalab to fit the correct part to kick start the hard drive and get our information back. I demand to know what is going on in the Acer service department in NZ
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