Laptop charger nitro 5

Cainhawk
Cainhawk Member Posts: 1 New User
edited December 2021 in Nitro Gaming
I have a nitro 5 laptop and the original charger would run very hot when gaming a d eventually died after a few months. 
I ordered a new one that appeared to have the same specs from Amazon and its charging but stops when the laptop is turned on. 

Wondering is this might be an issue with my laptop or just an incorrect charger. 
Payed around 50$ so I'm not excited about buying another one if I might have the same issue.

Comments

  • StevenGen
    StevenGen ACE Posts: 12,825 Trailblazer
    edited December 2021
    Cainhawk said:
    I have a nitro 5 laptop and the original charger would run very hot when gaming a d eventually died after a few months. 
    I ordered a new one that appeared to have the same specs from Amazon and its charging but stops when the laptop is turned on. 

    Wondering is this might be an issue with my laptop or just an incorrect charger. 
    Payed around 50$ so I'm not excited about buying another one if I might have the same issue.
    First and always and when you ask a question about a laptop, please quote the model number e.g. and like your Nitro 5 its model AN51x-xx or 517x-xx as its very hard to advise you! Also and when you say “its charging but stops when the laptop is turned on” does that mean that the charger stops working and its got a blown fuse and the charger doesn’t work and its dead? Check your charger first, as what happens with all chargers is that they have a safety switch fuse and if the laptop has a shorted DC port and/or its internal power and/or charging circuitry board has shorted components then the charger turns off and its got to be reset by unplugging it and plugging the charger back into the mains gain.Let us know if that is happening to your new charger? As laptops can have a shorted components e.g. and like a DC port, power and charging internal circuitry like a failed Mosat, capacitor or a fuse etc that needs to be diagnosed by an experienced technician with proper tools so that he can replace these components and fix your laptop.

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Cainhawk,

    It's better to purchase it from acer store or in acer store online.