Not powering, not charging, the cord IS clicked in

aspen47
aspen47 Member Posts: 1 New User
Brand new, straight out of the box Christmas gift, no power.owercird is clicked, been plugged in for 2 hours, battery light still not flashing. Computer seems *dead*.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    @aspen47 if the charger is plugged in correctly, there should be a charging indicator lights up. Try to push the charger in a bit more so that the otter metal head of the charger doesn't expose. Or check the AC cable that connects to the charger brick, plug into different outlets. If those steps does not work for you, take it back to where you have bought it or contact Acer service center for warranty.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ aspen47
    Please mention your model name of unit 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @aspen47,

    Did try to charge it with different charger.