nitro5 an515 My keyboard is not working after sugary liquid spilled on it, what should I do?
Hey, I hope you guys can help me out
2 days ago I accidentally spilled a sugar containing liquid on the left side of my nitro5 an515 keyboard. I didn't shut it down until 30 minutes later on but after the accident I immediately took the power off and hold it upside down so the liquid would come out.
Then I tried to rinse it with some cleaning liquid containing deionized water, alcohol and some kinds of sulfates. And then tried to dry it out while holding it upside down.
When I turned it on after about 1:30 hours the keyboards didn't work. whenever I pressed a button it showed a loading sign on the screen.
I took it to a service store and they said that the whole keyboard has lost it's connection to the rest of the laptop and they have to change the whole thing. The liquid has dried out soon but the connection problem has happened.
Considering the situation I'm not sure if I should trust them in this case or if this is the expected outcome from what I described.
What's the best to do in this situation?