Forgot Password Acer5

RonT
RonT Member Posts: 1 New User
edited December 2021 in Aspire Laptops
Hi, fingerprintscanner on Acer5 is locked, and my teen forgot his password. Anyone knows how to bypass/reset? Of course he has no Microsoft-account....

Thread was edited to add model name to the title


Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    For password issues, you'll have to contact ACER support at this link. Choose your country. Then click support link at the top of the country page. Either arrange for warranty service if still covered or Acer  out of warranty  service.

    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @rontuijnman
    Have you updated the fingerprint scanner driver from Acer?