A515-55G-540A What is wrong with the quality control on the power ports on Acer laptops now?

Adam765
Adam765 Member Posts: 2 New User
edited December 2021 in Aspire Laptops
I bought two Acer laptops for my team over the last year and BOTH have started getting issues with unreliable connections with their charging ports. They don't work/charge unless held in exactly the right position. Looking online seems a frequent issue and the only advice is to use tape to hold it in place or have to pay money to get it fixed by a technician?

Brand new laptops less than 9 months old (5 months in one case...).

Answers

  • I think it would be interesting for you to provide the exact models: example an515-55-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Adam765
    Adam765 Member Posts: 2 New User
    Models are A515-55G-540A and TMP215-52-50BG
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>Brand new laptops less than 9 months old (5 months in one case...).>>>

    If  less than a year old, they should  be covered  by warranty repair service if they weren't physically damaged.

    Jack E/NJ