Predator Helios 300 PH315-52 crashes while playing games.

UltanIsPotato

Hello. I am a using the acer predator helios 300.
PH315-52
1660ti
i7-9750H
16GB

This laptop first crashed when I was playing battlefront 2 a few weeks ago, ever since then any game I play including the simplest of games like roblox seem to crash my laptop and show the blue screen with the sad face thing. I have done a factory reset, Updated drivers through Geforce experience and simply tried unplugging my laptop and gaming with the downside of lack of performance. I've tried everything I can think of and I am about to resort to taking it back to where I got it from hoping warrenty is still active. any certain fixes will be appreciated.

StevenGen

UltanIsPotato said:

Hello. I am a using the acer predator helios 300.
PH315-52
1660ti
i7-9750H
16GB

This laptop first crashed when I was playing battlefront 2 a few weeks ago, ever since then any game I play including the simplest of games like roblox seem to crash my laptop and show the blue screen with the sad face thing. I have done a factory reset, Updated drivers through Geforce experience and simply tried unplugging my laptop and gaming with the downside of lack of performance. I've tried everything I can think of and I am about to resort to taking it back to where I got it from hoping warrenty is still active. any certain fixes will be appreciated.

"UltanIsPotato" you should always write down the BSOD’s error faults that you are getting, as its very hard to advise you of why your laptop is crashing? One reason why this is happening is because your laptop could be overheating especially when you are playing games, which is probably that the CPU/GPU need repasting and fans need cleaning, yes I know that your laptop is fairly new but it could be that it wasn’t pasted properly which could be a source of your laptop crashing during games. Try that first and also get back to us with the BSOD error codes.