Nitro 5 AN517 battery drain

levi517
levi517 Member Posts: 2 New User
Hello! I have a new Nitro 5 AN517-41 laptop with huge battery drain but only in sleep mode and only with Win10 (21H1). In normal usage the battery lasts over 6 hours. On sleep on AC power the laptop is cold, but on battery it starts to warm up and eats the battery in 5-6 hours. I tried Ubuntu - it was still on 100% after a day on sleep mode. I have an older Nitro 5, it's battery lasts forever on sleep (even weeks).

Answers

  • Jack22
    Jack22 ACE Posts: 4,192 Pathfinder
    @levi517
    Since you said its a old Nitro, look at the back of the laptop and you can see a battery reset pin hole(which will have a battery like icon next to it). Put a paper clip or a pin inside the battery reset pin hole and press and hold it for 30 seconds and check.

    If the above option did not resolved the problem try this.
    Go to device manager and remove the battery driver by uninstalling it. Like shown in below pic



    Click on 'Yes' if the comment answers your question!
  • levi517
    levi517 Member Posts: 2 New User
    @Jack22
    Sorry if I was misleading: the laptop with the problem is a new, 2021 model AN517-41, I have for 2 months, I had the sleep mode problem from the first day. I mentioned  the other (older) Nitro only for comparison of the battery lives.