My acer nitro 5 AN515-52, laptop webcamera is not working.

sahith
sahith Member Posts: 11

Tinkerer

Hi everyone
Laptop model : Acer nitro 5 AN515-52, my laptop web camera is not working when i open my camera app the light gets turned on but nothing is visible except a black blank screen, pls help me to sort it, if any one experienced this issue, then it would be easy for them to solve hope will solve my issue soon with your solutions.

Answers

  • Does this issue occur here? https://en.webcamtests.com/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sahith
    sahith Member Posts: 11

    Tinkerer

    Does this issue occur here? https://en.webcamtests.com/
    Brother, this link is not working could you please check this again
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ sahith
     Try to update the camera driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option camera.
    4. Under the title camera.
    Why is my laptop camera not working N17W3  Acer Community
    5. Right click on that option ----> Update all driver under the title camera.
    6. Choose "search automatically". 
  • OK! Try this link: https://pt.webcamtests.com/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @sahith,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​