Triton 500 RTX 2060 Stuck on 960mhz

Requiem228

I haven't been gaming recently, so I haven't noticed any issues as all I usually do is stream video.
I decided I wanted to try playing New World. 
Initially I went with Nvidias recommended graphics settings, and I was getting terrible fps, 20 and less. 
I have changed dli settings, Nvidia control settings, changed game priority settings, reverted to older graphics drivers, etc. No change. 

I noticed when I used the Predator app to OC it said 960mhz, then looking up the core mhz for the RTX I realized it should be much higher. 

Streaming it has been running at 80 or so degrees, while attempting to play New World its at 90+
And I have tried other games. 

I had issues with the GPU not being recognized awhile back, and mobo was replaced under warranty. 

Anyway, I'm frustrated and stumped. Thank you in advance. 

GAMING6698

@Requiem228
Try step number 17 from this below guide- 
Windows 10 optimization guide for gaming — Acer Community
And disable or turn off all overclocking softwares

xapim

Requiem228  after DDU make sure you have setup the games/apps that you want to run on the dgpu manually on nvcp per app/game if the issue still persists check if theres any new bios/vbios on acer support with any notes that would talk about that issue and dont use PS try msi ab instead good luck

Requiem228

Thank for the responses, an update; I ran GPU Z, and it showed the max acceptable temp for the card is 87 degrees. While in game for New World, and Skyforge the temp for the covered was hovering right above 87, low settings, standing still.

I bought some Kryonaut, and am having the GPU re-pasted. Will see what that does.

Vbios is up to date. And earlier video drivers attempted, as well as full clean reinstall. 

🤷

xapim

@Requiem228 you shouldnt go above 70/75 max on the dgpu and 85'ish on the cpu over that youre thermal throttling you need to optimize your windows properly undervolt the cpu with ts and if still needed repaste it properly with kryonaut or similar if youre able to without voiding your warranty you dgpu its definitely thermal throttling needs to get properly repasted along with the cpu since you already got some kryonaut use the spread method only a thin layer covering both diodes its enough too much paste its bad same as too less you will see the difference if you have done it properly  good luck

Requiem228

Update; I had a tech friend repaste the GPU. Turns out there was NO paste on the GPU at all.
Seems when I sent it in for the warranty mobo replace the tech forgot to put the paste on. 

Hopefully the GPU is OK. Will test after. Luckily I haven't been gaming much since I got it back!!