I have an acer monitor does not display anything it’s just a blue screen how to fix?

GalaXySupra

any info is greatly appreciated 

William_mk2

GalaXySupra

It might be a cable issue..   Remove all the cables from monitor.   Press and hold the power button of monitor for 1 min.    Connect all the cables back.  Try to turn on the monitor.   Connect the monitor to computer and check.    If the cable is non removable please don't try to remove it. 

 

Please remove the cable between monitor and computer.     Try to connect it back and check.    If possible try to use an alternative cable and check. 

 

If the problem persists try to use an alternative power cable and display cable and check.    Try to bypass the surge protector and connect the monitor directly to power outlet.    Try to connect monitor on a different power outlet or surge protector and check. 

 

On the monitor – use the control buttons.   There will be an option to reset monitor settings to default.    Try to reset the monitor and check.  

 

To isolate the issue, try to use the same monitor to a different computer and check  or  Try to use an alternative monitor on this computer and check.

 

GalaXySupra

William_mk2 said:

GalaXySupra

It might be a cable issue..   Remove all the cables from monitor.   Press and hold the power button of monitor for 1 min.    Connect all the cables back.  Try to turn on the monitor.   Connect the monitor to computer and check.    If the cable is non removable please don't try to remove it. 

 

Please remove the cable between monitor and computer.     Try to connect it back and check.    If possible try to use an alternative cable and check. 

 

If the problem persists try to use an alternative power cable and display cable and check.    Try to bypass the surge protector and connect the monitor directly to power outlet.    Try to connect monitor on a different power outlet or surge protector and check. 

 

On the monitor – use the control buttons.   There will be an option to reset monitor settings to default.    Try to reset the monitor and check.  

 

To isolate the issue, try to use the same monitor to a different computer and check  or  Try to use an alternative monitor on this computer and check.

 

Can you tell me how to reset it with the buttons I know they work but I can’t see what’s on the screen if you can kinda guid me on what to press how far down or up?

billsey

We need to know which monitor model you have before we can give more exact instructions...