ACER ASPIRE A515-56G boot issue

sahan12
sahan12 Member Posts: 5 New User
edited December 2021 in Aspire Laptops
laptop shutdown then shutting down winodows loading and turn off display but laptop not shutdown laptop fan,keyboard backlight is still working ?????????? 

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    (1) Press and hold power button till laptop completely shuts off. No LEDs should be on. No fans heard running.
    (2) Unplug charger.
    (3) Insert paper clip into reset pinhole on bottom for about a minute
    (4) Plug charger back in but wait till battery charge LED turns from steady orange to steady blue
    (5) Only after battery charge LED turns steady blue, turn laptop back on and immediately press the F2 key to enter the BIOS menu
    (6) Press F9 in the BIOS menu to load defaults. Press F10 to save defaults and exit the BIOS menu
    (7) Laptop should start Windows login normally.
    (8) Then open Control Panel. Search 'button'. Click 'change what power buttons do' in left pane. Click 'change settings that are currently unavailable' near top of next page. Scroll down and make sure box for fast startup is UNchecked.
    (9) Shut down Windows normally. No LEDs should be on. No fans heard running.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @sahan12,

    What happens when you connect the charger to the unit ?