Acer Aspire 7 BSOD error and yellow tint display.

AbhiR86
AbhiR86 Member Posts: 1 New User
So I got a new laptop with R5 5500U and GTX 1650, 4 days ago. I've got BSOD (image attached) 4 times now. All the time it occurred during normal use and not during gaming (Forza, STALKER). I even tried clean installing NVIDIA drivers twice. Also, my display is a bit warm/yellow right out of the box. I managed to fix it to some extent with colour management, uninstalling Acer Quick Access (so no blue light filter) and even reset windows but the yellow tint is still there. Any help would be appreciated. TIA.

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Immediately return it to the vendor/seller as defective for a refund or exchange before the vendor's return defective merchandise authorization (RMA) period expires. Usually only a few weeks. ACER warranty repair service will take longer.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @AbhiR86,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​