Charging light blinking, no charge yet no discharge - Aspire A715-72g

Shazhadaan
Shazhadaan Member Posts: 5

Tinkerer

edited December 2021 in Aspire Laptops
I have an Aspire A715-72g laptop and I have a charging problem with it, the battery led blinks orange and the battery doesn’t charge. I tried unpluging and pluging it back, but it didn’t work. I charged my phone with the laptop and used it through the afternoon but it didn’t drop a single percent battery. I tried some applications which uses 100% of the cpu/gpu, and it even charged up 2%, but sadly not more. In acer care centre app it says that the battery is ok, the charging brick is ok as well, I tried with an A315’s charger and it produced the same fault(although that’s a smaller brick). I have yet to try my brick with another laptop, so I can’t say for sure. It is actually charging, how else could it not lose percentage? What can I do with it, I use it for my studies so I can’t lose it for a week.
Thank you for the answers!

​//Edited the content to add model name.   ​

Answers

  • StevenGen
    StevenGen ACE Posts: 12,059 Trailblazer
    I have an Aspire A715-72g laptop and I have a charging problem with it, the battery led blinks orange and the battery doesn’t charge. I tried unpluging and pluging it back, but it didn’t work. I charged my phone with the laptop and used it through the afternoon but it didn’t drop a single percent battery. I tried some applications which uses 100% of the cpu/gpu, and it even charged up 2%, but sadly not more. In acer care centre app it says that the battery is ok, the charging brick is ok as well, I tried with an A315’s charger and it produced the same fault(although that’s a smaller brick). I have yet to try my brick with another laptop, so I can’t say for sure. It is actually charging, how else could it not lose percentage? What can I do with it, I use it for my studies so I can’t lose it for a week.
    Thank you for the answers!

    This is an internal problem that has to do with the charging circuitry section of your laptop like mosfet, conductors and fuses that are either shoted, blown and is a complex job! Don't try to fix it yourself as resetting the battery and or taking the battery out etc etc which are the usual consumer preliminary instructed fixes will not work. My suggestion is for you to either take your laptop or send it to Acer service or take it to an experienced tech in your area that has the appropriate tools and experience in micro soldering and to diagnose all aspects of circuitry problems so he can fix this for you.  


  • Shazhadaan
    Shazhadaan Member Posts: 5

    Tinkerer

    edited December 2021
    I’m not very confident in sendig it to service, my friend had obvious issues with his Aspire 5 laptop, but the service kept sending it back, until for like the 5th try they did something. Is there a software where I can check the internal health of the components you mentioned? I also can’t really lose the laptop, I use it for my studies and I don’t have any other device for that.
  • Shazhadaan
    Shazhadaan Member Posts: 5

    Tinkerer

    I found a way to charge the laptop!
    I just ran a 40 minute long Furmark session, where the gpu is almost always at 100%, and the laptop decided that, it doesn't just going to deplete the battery, but charge through it. Now I really don't get what could be wrong with it.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Shazhadaan,

    Did you try to update battery driver.