charging problem(charging-notcharging)

Mart1s
Mart1s Member Posts: 14

Tinkerer

yestoday i plug off predator laptop when its left 16% batery he turne off and when i plugin he charging and not charging like (30sec intervals ) and he dont reach 100% i look batary updates and try reset batery with pin dont help, what next i must try ? new battery ?

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ Mart1s
    Try a different charger to isolate if that's a charger issue.
  • StevenGen
    StevenGen ACE Posts: 12,494 Trailblazer
    Mart1s said:
    yestoday i plug off predator laptop when its left 16% batery he turne off and when i plugin he charging and not charging like (30sec intervals ) and he dont reach 100% i look batary updates and try reset batery with pin dont help, what next i must try ? new battery ?

    This is a common problem in Win-10 and with batteries, the charging icon in the right taskbar doesn’t always show the full charge and what is happening with the battery charging! In my laptop the charger is plugged in all the time but the charge icon never ever goes to 100% (see caption below) as the battery charging caption shows that icon which is at 75% and the charger has been plugged in for days and permanently. To fix this run down the battery to 0% and until the laptop turns off “On Battery Only” then recharge the batter as then it will show 100% and it will charge but, this is not a permanent fix as this will come back again while there is no problems with the battery charging!  


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Mart1s,

    May I know the full model name of your unit.

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Mart1s check your battery wear with hwinfo or battery bar pro if more than 15/20% its faulty consider replacing it good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/