what can i do to restore my chrome book?

agravatedashell
agravatedashell Member Posts: 1 New User

my chrome book was stolen awhile back and all the memory was wiped clean. l was lucky to get it back. what can i do to at least get my games and a few other things back?

Answers

  • @agravatedashell

    Try to do a chrome reset on your chromebook   
    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Close the chrome and open it  It should work fine..

     

    If it is still not working..

     

    We need to do a power wash on your chrome book. 

    Restart the chromebook.

    On the login screen please don’t type the password.

    Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once

    It will show “Reset this pc”

    Click on power wash and continue..

    Please understand it will clear the local and user settings..

    Please complete the final setup..

    Connnect to wifi and type the wifi password

    Login to chromebook with your regular password

    It should work fine ..

     



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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @agravatedashell,

    How to back up local files on a Chromebook
    1. Open the Files app.
    2. Open the Downloads folder.
    3. While holding down the Shift key, click on a file you'd like to back up. ...
    4. Repeat Step 3 for all the files you'd like to back up.
    5. Use Ctrl + C to copy these files. ...
    6. In the left-hand navigation bar, click/tap Google Drive.
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    You just need to add them back on. If the games were cloud based you should come back at the same place as you left. If they used local storage for their stats you will have to start over from scratch. :( Any documents you had backed up to your Google drive will still be there, any that were only stored locally will not.
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