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Aspire 3 A315-22-91KD Memory upgrade with black screen on boot.

PoolpipePoolpipe Member Posts: 1 New User
I am trying to upgrade the memory to 12 gig for my grandson. I downloaded the Crucial scan tool, ordered the recommended module, when fitted the machine wont boot, boots normally without new memory. Have also installed comparable Samsung memory, same outcome. New module installed was 

Crucial 8GB DDR4-2666 SODIMM

  • CT8G4SFRA266

Does anybody know if it is compatible or have an answer to the problem PLEASE.

​//Edited the content to add model name.   ​

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