Recently i have been having an issue where it infinetly boots and wont let me go to windows login or start up i need help ASAP if you find a fix please let me know!
Make an installation media then follow these steps:
1. Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to Press any key to boot from that is usually from a DVD boot, do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings (press F2 just and when your laptop starts) so that you an change the 1st boot to USB. When you see the Install Windows page, tap or click Repair your computer link to start the Windows Recovery Environment.2. In the Windows Recovery Environment, on the Choose an option screen, click Troubleshoot.3. Click, Advanced Options and then click on Startup Repair.4. After this complete the repair and see if you are able to boot in to your computer.
Note: There will be no data loss by performing Startup repair. It will format c: driver and reinstall Windows 10. It will remove all the installed apps and updates. Also be informed that, if you download drivers from third party website then there are chances of malware infection and this might cause this issue.
Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft does not guarantee that any problems resulting from the use of Third Party Software can be solved. Usage of Third Party Software are done at your own risk.
I am really sorry for the inconvenience.. Let us do
the basic steps first..
Doing the power drain and bios defaults will really help.
Kindly follow the steps given below:
Turn off the laptop. Disconnect or unplug the charger cable, devices or any
other cables connected to your laptop. Close your laptop. Turn it upside
down. On the bottom of the laptop, you can find a pin hole. It is a
tiny hole. You can a find a battery symbol indicator next to the hole. It is
like a + and – sign symbol as though somebody is trying to shift the battery
out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the
laptop. Connect the charger cable, turn on the computer. Only on laptops
where the battery is inbuilt you can find the battery reset hole on the back of
If you don’t find a pin hole on the back of laptop then you might be using
removable battery. There is no need to unscrew anything to remove the
battery. Turn off the laptop. Disconnect or unplug the charger cable,
devices and any other cables connected to your laptop. Close your laptop. Turn
it upside down. On the bottom of the laptop, please look at the top or
bottom depending on the way you look at it. You can find a long door. It is a
battery removable door. Just below that you can find a latch. If
you move the latch you can remove the battery door. Once the battery is
removed, flip the laptop. Open the top cover, press and hold the power button
for 1 minute. Connect the battery back on the back of computer. Connect the
charger cable back and then turn on the computer.
If you don’t see a reset pin hole on the back of laptop or if
you are not able to remove the battery (if it is inbuilt) then please unplug
all the cables and devices out of laptop. Hold the power button for
1 minute. After releasing the button you should wait a while before
plugging in power. Just because the button has been pressed doesn’t bleed off
all the residual electricity on the motherboard. Wait 15-30 minutes before
plugging in power. Then once power is connected wait for a full battery
indication before turning the system on. That allows the battery to fully reset
it’s internal statistics.
Connect all the cables back and restart the
While turning on the computer, tap f2. It will go to bios. Press f9 once. It
will show load bios defaults with a yes or no popup. Press enter. Popup screen
will disappear. Press f10 once. It will show save changes popup with yes
or no. Press enter. Computer will restart and it will load into windows.
It might also be the issue with battery, charger or power
outlet. Try to use the charger in a different room on a different
power outlet. Try to bypass the surge protector and connect it directly
to power outlet. Try to use an alternative charger if possible.
Try to turn on the computer without the charger and check it ( as
long as the battery is not drained out )
Click on 'Yes' if the comment answers your question!
If the computer goes to automatic
repair – diagnosing your pc. If you see restart and advanced
click on advanced options
It will show you chose an option,
Go to troubleshoot - advanced
click on system restore – click on
your account – type the password
chose an earlier date on which it
was working fine. Click on finish and yes
Computer will load into windows..
If the system restore is not working please try the following
If the computer goes to automatic repair – diagnosing your
pc. If you see restart and advanced option
It will show you chose an option, continue, troubleshoot
Go to troubleshoot - advanced options – chose
startup settings – click on restart - It will show you a list of
options. Please press no 5 on keyboard to go to safe mode with
networking. It will go to login screen – type the password - It
will show you the icons in safe mode. Now shutdown and restart the
computer to regular mode.
If you are not able to go to safe mode with networking then
please try the following steps..
Go to troubleshoot - click
on reset this pc
click on keep my files ( only
applications will be lost ) chose your account and type your
password - click on local reinstall - click on reset
It will be in progress
If the keep my files option is not
Go to troubleshoot -
click on reset this pc – click on remove everything – click on local reinstall –
just remove my files – click on reset
It will reinstall windows.
You can also go to chose an option ,
continue , troubleshoot by holding the alt key + tapping f10 or alt gr +
tapping f10 on the keyboard while turning on the computer. Once
you see the troubleshoot option, you can stop tapping the f10 and stop holding
the alt key.
May I know the full model name of your unit.
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