Acer Aspire 3 A315-21-99ES has Touchpad problems, it can't Drag & Drop, Right Click not working!

Danitos

How can I fix My Acer Aspire 3 A315-21-99ES Touchpad problems, it can't Drag & Drop, Right Click not working?

​//Edited the content to add model name.   ​

William_mk2

Danitos

Please install the i/o drivers first and then install the touch pad drivers..  

Try fn + f6 or f6 alone  or  fn + f7 or f7 alone on keyboard to disable and enable the touchpad. 

 

Please look at the key f6 and f7 key on keyboard. You can see the hand symbol with fingers. That denotes the touchpad function key. On some models it will be on f6 and some models it will be on f7. So we need to use the right key depending upon the laptop model. If fn + f7 is not working then we have to use f7 alone to make it to work. On some old laptop models there will be a separate button right  next to touch pad area which is below the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button. On all new models, f7 key is used to enable and disable the touch pad.  If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once. If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key. It is used to enable or disable the touchpad..    

After disabling and enabling the touchpad check how it is working.. 

If it is still not working 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers - Install the i/o drivers first and then install the touch pad driver 

Easwar

Hi @Danitos,

Did you connect any external mouse to the unit. 

billsey

How are you trying to do those functions with the touchpad? Normally you select an item with either a single or double click on the pad, the press and hold the left button area and use your other hand or other finger to drag the selected item, then release the button when you want to drop. The button under the lower right corner of the touchpad does a right click. Your touchpad supports multi-gesture, so there are a lot more things you can do with it...

Danitos

William_mk2 said:

Danitos

Please install the i/o drivers first and then install the touch pad drivers..  

Try fn + f6 or f6 alone  or  fn + f7 or f7 alone on keyboard to disable and enable the touchpad. 

 

Please look at the key f6 and f7 key on keyboard. You can see the hand symbol with fingers. That denotes the touchpad function key. On some models it will be on f6 and some models it will be on f7. So we need to use the right key depending upon the laptop model. If fn + f7 is not working then we have to use f7 alone to make it to work. On some old laptop models there will be a separate button right  next to touch pad area which is below the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button. On all new models, f7 key is used to enable and disable the touch pad.  If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once. If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key. It is used to enable or disable the touchpad..    

After disabling and enabling the touchpad check how it is working.. 

If it is still not working 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers - Install the i/o drivers first and then install the touch pad driver 

Thanks & amen, however, I had reached that stage but I was unable to locate where to find the I/O Drivers!