Warranty for hardware defects Nitro 5.

Boki33
Boki33 Member Posts: 1 New User
edited November 2021 in Nitro Gaming
Hello all.

A month ago (6 weeks) I bought a gaming laptop Nitro 5.
I was very impressed with price and performance.
After 5 weeks of owning it (usages of maybe 3 hours a day) only and only the key S on the keyboard has ware and tear, no other keys.
I am very disappointed of the quality of the keys...it would be OK if the keys ware off after a year of heavy usage..
Does the warranty cover this hardware defect?

Answers

  • @Boki33

    I am really sorry for the inconvenience.    We are ready to do our best to help you.  

    Since your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept.   They will help you on this regard. 





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