An515-55 laptop stop charging while certain applications are open even though it is still plugged

Consequence1121
Consequence1121 Member Posts: 2 New User
edited November 2021 in Nitro Gaming
I've had this laptop(Nitro An515-55) for about a year and ever since i got it it has had this problem. When i open some applications(games, low-end games at that) it stops charging even though it is plugged in and this has been happening since I got it. Any help or suggestions? 

Answers

  • Have you checked if the application is using the nvidia graphics card?
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  • Consequence1121
    Consequence1121 Member Posts: 2 New User
    No I did not. Why would it not tho? Just wondering
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Consequence1121,

    This is due to the fact that overheating can cause batteries with the battery sensor, which is a key part of every laptop. A defective battery sensor will lead your laptop into believing that you don't have a battery at all, or that it is fully charged already. Either way, your laptop will stop charging the battery.