Doesn’t Charge nitro 5

ME1884
ME1884 Member Posts: 1 New User
edited November 2021 in Nitro Gaming
My acer nitro 5 won’t charge with one particular game ( Sims 4). Searching the internet , playing fortnite, … charge it without any problems. But when I want to play the Sims 4 … no charging anymore 🙄. Laptop is 14 months old. 

Does anyone have the same weird problem? 

Answers

  • What is the exact model? Example AN515-51-75KZ. Is the sims 4 using the nvidia graphics card? Whichever demands more energy and consequently will drain the battery.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ME1884,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​