Acer Chromebook 15 CB3-532 failed the Diagnostic Memory test

Maryanne
Maryanne Member Posts: 1 New User
My just out-of-warranty has been freezing and shutting off.  The Computer diagnostics test all passed except for the memory test.  Acer support has not been helpful.  Any thoughts or suggestions?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Unfortunately the memory in a CB3-532 is soldered in to the motherboard, so a repair for failing memory is going to require a motherboard swap. What memory errors are reported from the test, or does it just give a pass/fail?
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