Aspire E1-572G Crash after VGA installation

Pini_Elbaz
Pini_Elbaz Member Posts: 1 New User
Hi Everyone :)
i try for several days to find a solution to my issue.
i had windows 7 on the computer and i formatted it and did installation of windows 10.
after the installation i started windows update and after several minutes the computer became freeze, after hard reset the operation system crashed and i needed to format the pc again the install the operation system.
i found several articles that explain that the issue is with the VGA Driver and necessary to disable ULPS.
for example:

https://itstuff.the-zabala.net/2019/10/workaround-for-acer-e1-572g-with.html

i downloaded the last driver from the bellow link:

https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8750m-series-gpu
and i changed the relevant rows from 1 to 0 to the inf files (U0366969.inf and U0367126.inf) but the installation of the driver failed.

i dont know how to continue and how to fix the issue :(

anyone know how can i resolve this issue?

many thanks!

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>i had windows 7 on the computer and i formatted it and did installation of windows 10.>>>

    For Win10
    (1) BIOS must  be in UEFI mode, not legacy.
    (2) Boot drive must  be GPT partitioned, not MBR.
    (3) Any drivers needed after installation must be downloaded from this ACER link, not from generic drivers link.

    Jack E/NJ