acer no sound

ifamouss
ifamouss Member Posts: 1 New User
acer no sound brand new gaming laptop need assistance?

Answers

  • What is the exact model? Example an515-51-58vh
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  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ ifamouss
    ​i would recommend you to go to control panel > click in hardware and sound > now click on sound > under playback devices check for the speakers.

    Right click on it and do a test. Before the test make sure the volume is set to 100%. Now check the test sound and compare if the audio is low or good. 

    If the outcome is still low and if it was not like this before then you can contact Acer for warranty support.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ifamouss,

    Try to play the media files in different players.