I have acer nitro 5 2021 (AN515-55-72UN) and its not charging

HaiderAli
HaiderAli Member Posts: 6

Tinkerer

edited November 2021 in Nitro Gaming
When I plug in the charger, at first the orange light blinks  and then after some times both orage and blue lights keep blinking slowly. 

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ HaiderAli

    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.


  • HaiderAli
    HaiderAli Member Posts: 6

    Tinkerer

    @Acer-Erick, there is no pin down there. Tried to press the  power button for 12s but it did not work. Also removed the battery and attached again but still the same.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @HaiderAli,

    "orange and blue lights keep blinking slowly" plug in the charger untill the light turn to blue. Then try to turn it ON. 
  • HaiderAli
    HaiderAli Member Posts: 6

    Tinkerer

    @Easwar
    Thanks for the answer,  will try this
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @HaiderAli,

    Plz update us once the issue is fixed. 
  • HaiderAli
    HaiderAli Member Posts: 6

    Tinkerer

    @Easwar, no it also did not work
  • HaiderAli
    HaiderAli Member Posts: 6

    Tinkerer

    I attached another 65w charger.  It charges when the laptop is off but displays a cross on battery sign when laptop is turned on.  
  • HaiderAli
    HaiderAli Member Posts: 6

    Tinkerer

    I attached some other 65w charger.  it was charging the laptop when turned off. but displayed a  cross on battery  when turned on. Then I charged the laptop turned off.  Now its completely charged,  It also charges when turned on. But the charging lights blinks once  after long delay. And the original charger has 135w power