Predator ph315-53 cannot turn on wifi

Rushtu
Rushtu Member Posts: 3 New User
edited November 2021 in Predator Laptops
Ive had this laptop for almost an year and for last weekals i am getting wierd wifi errors where i cannot turn on wifi. I believe them to be related to wifi drivers and tried installing them again but i couldnt resolve the issue. This driver error somethimes gets resolved by itself and them resurfaces after couple of days.
Here is screenshot of device manager which shows the yellow triangle next to killer card telling its not operational.
 I believe doing clean installation of driver would work but im not sure. This is quite annoying bug and i really want to fix this asap. 
If someone have similar issue and help me through, it would be great. 

Comments

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Could be a driver issue, which one is it using at the moment? And as a stab in the dark guess, if you head to the driver tab -> update drivers -> let me choose -> use microsoft does it bring it back?
  • Rushtu
    Rushtu Member Posts: 3 New User
    Leostat said:
    Could be a driver issue, which one is it using at the moment? And as a stab in the dark guess, if you head to the driver tab -> update drivers -> let me choose -> use microsoft does it bring it back?
    i am using intel one with version 22.10.0.7. i have tried microsoft one too which is version 21.10.2.2 but both shows some kind of error. i also tried uninstalling device and reinstalling it but got no results.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Rushtu,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • Rushtu
    Rushtu Member Posts: 3 New User
    Easwar said:
    Hi @Rushtu,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
    Im not sure what you want me to do after opening BIOS. Anyways i did what you mentioned and it just restarted like usual. Still no wifi/bluetooth