Cannot get Webcam on VG240Y Working

mtihista
mtihista Member Posts: 2 New User
Do I have to connect a second USB cable from my monitor to the computer in order to get my webcam working?

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ mtihista
    Could you please tell me model name of unit 
  • mtihista
    mtihista Member Posts: 2 New User
    Hi Erick - it is the VG240Y.  I used the chat feature and found out that indeed you have to use a second USB 2.0 cable in order to get the camera working.  I plugged in the second cable and it worked.  Thanks!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @mtihista,

    Did you try to open camera with different app.