I got a fresh new laptop and it wont turn on

Mimiaszek
Mimiaszek Member Posts: 1 New User
I tried many times to turn it on the charger was very correctly in also the charger light doesnt blink like the charger symbol with the light thing isnt shining i dont know what to do please help

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ Mimiaszek
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ Mimiaszek
    Could you please tell me model name of unit