Nitro 5 515-55-55kw and reinstalling windows from linux

bakon2
bakon2 Member Posts: 9 New User
My son's laptop kept getting the blue screen of death. I made a recovery usb using an identical laptop of the same model. It would not recover and kept giving me the message that it had encountered a problem. I purchased and installed a new ssd and replaced the old one and same issue. My kid needs this laptop for homeschool so I installed ubuntu on it and it installed without a hitch and works great with no issues. But, my kid also likes to game and wants to play some steam games that don't work on linux. I am trying to reinstall windows again, but am running into the exact same problem. I select the restore option to erase all data and perform a clean install. It gets to 92% and fails. I purchased an adapter to put the ssd into and plug it into my desktop and the drive is fine...I even used windows to format it before reinstalling it in the laptop. I am at a total loss. Not the most versed on computer stuff, but just cannot seem to get past this issue...wanting to turn it into a clay pigeon at this point. I remember having to change some bios settings, but I thought I put them back the way they were previous. This is the msg that it just gave me when it stopped: page fault in non paged area
Any ideas? 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Have you ever tried to perform a cold install, deleting all partitions?
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                                                     egydiocoelho Trailblazer
     
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Answers

  • bakon2
    bakon2 Member Posts: 9 New User
    Ok, I just checked my second Nitro 5 and the bios are the same...
  • bakon2
    bakon2 Member Posts: 9 New User
    This time it encountered the error at 88% and just simply got a blue screen that said, "There was a problem resetting your PC. No changes were made".
  • bakon2
    bakon2 Member Posts: 9 New User
    tried again, and at 88% it again encountered problems....starting to represent the true definition of insanity so I will not try again until I can get some help...
  • batmalin
    batmalin Member Posts: 4,231 Guru
    What about clean isntall, not reset?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • bakon2
    bakon2 Member Posts: 9 New User
    Thanks for answering but I have tried both. I think the only thing I haven't tried is buying the brand new win10 usb. The clean install will start but says there is an error and no changes were made to the computer. Odd thing is I can put linux on it, Windows just will not work any more and I don't know why.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Have you ever tried to perform a cold install, deleting all partitions?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bakon2
    bakon2 Member Posts: 9 New User
    hmm, I will remove the ssd and hook it up to my desktop later and give that a try. Thanks for the suggestion.
  • Is the problem still occurring?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bakon2
    bakon2 Member Posts: 9 New User
    I have been busy...but will try to do this again on the 3rd of this month. Thanks for checking. And it had me so frustrated I needed to busy myself with something else for a bit before trying again.
  • bakon2
    bakon2 Member Posts: 9 New User
    ok, I just deleted all partitions and did a fresh install and it worked. Thanks everyone for the help. I was at the end of my rope with this...
  • bakon2
    bakon2 Member Posts: 9 New User
    Ok, now one more issue. Windows is installed and running...but just blue screened and got the memory management error.
  • Try installing all drivers using the OPTIONAL UPDATES provided by WINDOWS UPDATE.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)