ASPIRE ES 11 How to Solve Acer laptop didn't work after being unused for several months?

bluealma
bluealma Member Posts: 1 New User
edited October 2021 in Aspire Laptops
Hello, I have an Acer ASPIRE ES 11 that I bought in 2017. I haven't use it for 9 months and it didn't working now. It keeps looping between Acer logo screen - "Attempting to recover installation.." - "Undoing changes made to your computer.." - One blank pop-up windows (like in the pics I don't know how to describe it) - Blank black screen - and it repeat again. The computer can turn on without charging but it seems the battery can't be full because the light won't change to blue even after a day passed. What should I do? Do you have an idea whats wrong with my laptop? Is there any solution to fix my computer without losing my data? 


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @bluealma,

    Try to do power drain,

    1. Turn OFF the unit.
    2. Unplug the charger. 
    3. At the bottom there will be a tiny pin hole with battery sign close to it take a pin or paper clip and insert into it hold that button for 20-30 seconds. Then turn ON the unit and check.​