Slow Boot and Not detecting 2nd Hard drive Predator Helios 300 Model PH315 - 53

ChiragChitale
ChiragChitale Member Posts: 1 New User
edited October 2021 in Predator Laptops
I have an Acer Predator Helios 300 Model PH315 - 53, I have been using this laptop for about a month.
My laptop has 2 drives, 1 SSD of 256 GB and 1 HDD of 1TB .Till yesterday my laptop was working completely fine no issue what so ever but today when I switched on my laptop it took about 5 min to just show the predator logo boot screen and another 2 min to get into windows, when I trying opening a game which was saved in my 2nd Hard drive it gave me an error showing 'path not found' and when I opened my file manager my 2nd hard drive was not showing in there, I open disk management drive didn't show there as well, Then I thought I had downloaded an app yesterday I thought it might have caused this issue so I tried uninstalling it but that didn't work either, so I tried resetting my laptop completely. I have now done a reset but still my drive wouldn't show and it would still take 5 min to show the predator logo on boot and another 2 min of loading. "I have even tried to do a battery reset"

Thread was edited to add model name to the title


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,502 Pathfinder
    There is a chance that your HDD has failed. If you can disassemble your laptop, take that HDD out and plug it in with a SATA to USB or a 2.5 inch hard drive box for testing. If you don't have either of those thing, you can get a different 2.5 inch HDD to see if it was the old HDD or motherboard issue.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!