X34 P monitor no power from power pack

Ssor60

Hi,
I have an X34 P that has been working fine and still does when it's on. What has started happening is that after the computer has been shutdown for while (as per normal during the day) .. when I come to turn it on the system the monitor power blue led is off. Starting the computer makes no difference to the monitor. The only way to get it back up is to unplug the monitor's power pack ... do that and the monitor comes on and operates normally.

Do I have a powerpack that is starting to go faulty as the monitor should just operate in standbymode and start up with I fire up the computer ??

Any guidence or is it a warranty issue

billsey

It's worth asking Acer Support... Does it recover on it's own after a while?

Easwar

Hi @Ssor60,

Is there any damages in the port.