I can\t access to BIOS nitro 5 AN515-55

OutVert

When I try to enter bios mode by pressing f2 repeatedly, screen freezes with acer logo.

​//Edited the content to add model name.   ​

William_mk2

OutVert

I am really sorry for the inconvenience..   Let us do the basic steps first to get into bios.. 

 

Doing the power drain will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn't bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it's internal statistics.

 

Connect all the cables back and restart the computer.  

While turning on the computer, tap f2.  It will go to Bios.   If it goes to Bios please press f9 once. It will show load bios defaults with a yes or no popup.  Press enter.  Popup screen will disappear.  Press f10 once.  It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

 

If you are still not able to go into bios then you have to follow these steps. There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you - use device, continue , troubleshoot.  If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously.  It will go to repair mode.  It will show you - use device, continue , troubleshoot.   

click on troubleshoot 
It will show you reset this pc - advanced options.  
click on advanced options. 
It will show you a list of options - chose uefi - restart 
It will go to bios.   


If you are still not able to go to bios screen then please connect the external usb keyboard and tap f2 on external keyboard while turning on the computer.  It will go to Bios setup screen.  

OutVert

My acer nitro 5 model is AN515-55, I cant find pinhole

OutVert

I tried all the mentioned solutions, but problem is still same

Easwar

Hi @OutVert,

It looks like hardware issue. Contact acer tech support,

https://www.acer.com/ac/en/SG/content/wtb-srilanka-nepal