Why does my E1242QEP keep turning off and on?

Ian0311
Ian0311 Member Posts: 1 New User
Recently i bought an E1242QRP and it has been turning off and on at sudden times, sometimes it just turns off. I am using HDMI to laptop and i have checked the power cables and all is fine, however it still keeps turing off an on(I don't think there is a problem with my outlet because when it shuts down my laptop screem says that the laptop is still charging)

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @Ian0311
    Power off the monitor first, than try to remove all the cables that goes to the monitor including the power cable. Than press and hold the power button on the monitor for 30 seconds , connect all wires back in and check. 
    Click on 'Yes' if the comment answers your question!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Ian0311,

    Did you try with different cables.