ACER CARE CENTER RE-INSTALL - nitro 5 AN515-55-50S0

anon546
anon546 Member Posts: 4 New User
edited October 2021 in Nitro Gaming
My care center didn't show the battery limit so I was planning to re-install. I already uninstalled the care center but this still showed up.



Am I supposed to uninstall other applications? I'm scared to uninstall anything from my laptop because it might "harm" the laptop.
I just want to play games not worrying about it being over-charged.

​//Edited the content to add model name.   ​

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @anon546,

    May I know the full model name of your unit.

  • anon546
    anon546 Member Posts: 4 New User
    Easwar said:
    Hi @anon546,

    May I know the full model name of your unit.

    it's nitro 5 AN515-55-50S0
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @anon546,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result.

  • anon546
    anon546 Member Posts: 4 New User
    Easwar said:
    Hi @anon546,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result.

    everything was up to date but the error is still showing ☹
  • anon546
    anon546 Member Posts: 4 New User
    This is still not solved. please help
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @anon546,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 

    3 Ways to Reset Acer Laptop to Factory Settings without Password​​

    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.​