Nitro 7 AN715-51 Dying while playing some games

zyzzzcore
zyzzzcore Member Posts: 1 New User
edited November 2021 in Nitro Gaming

Hello all!

I have an Acer Nitro 7 that I bought just about two years ago. I had my problem arise about two weeks or so after buying it. Essentially, when I play some games (but not others) the laptop tends to crash. I've tried to find a pattern between the games that do crash and the games that don't (also GPU mining crashes the system) but I haven't been able to. Mount & Blade: Bannerlord crashes as soon as you hit the main menu, while Crusader Kings 3 runs perfectly fine. Also WoW Classic crashes as random points.

My theory is that there is some sort of power issue, or maybe there was a voltage spike. When I bought the laptop, I was deployed. When I used it for the first two weeks I was using a regular American outlet with no adapter or anything. However, I ended up moving to a building with a Middle Eastern wall outlet. When I moved and first powered on my laptop, I noticed it wasn't charging while the actual laptop was on. It was still working, just not charging. I have no idea if games worked or not because I was running on battery power and just watching youtube whenever I was on it. Fast forward a couple months when I was back on, I tried to troubleshoot it. So I removed the battery and discovered that it would work plugged in with no battery (I had never had to use a laptop without a battery before so I didn't know about this lol) and that's when I noticed it would crash. I tried replacing the battery and the issue still persists where 1) I can't even charge it while it's on and 2) it crashing. I've tried a couple power option fixes, battery reset, etc but I'm stumped. I've also monitored the the temperature and GPU/CPU utilization while playing games and there's noting bad about either of those. Here's the specs below:

Acer Nitro 7 (AN715-51)

I7-9750H @ 2.60 GHz

GTX 1650 4 GB

8 GB of Ram

Windows 10

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @zyzzzcore,
    • Activate battery saver mode. ...
    • Unplugged unused peripherals. ...
    • Plug it in before it dies. ...
    • Keep your laptop out of hot and cold. ...
    • Have enough RAM. ...
    • Don't keep your laptop plugged in. ...
    • Turn down screen brightness. ...
    • Turn off Wi-Fi and Bluetooth.