when i play " new world" and "cyberpunk 2077" i hear a noise - helios 300

Options
AMIR_KM
AMIR_KM Member Posts: 5

Tinkerer

edited October 2021 in Predator Laptops
Hi 
when i play " new world" and "cyberpunk 2077" i hear a noise from top of the laptop " in the menu its loader", that happened when its on power "in the Battery there is no noise" i use default, extreme and turbo and there is no difference. i dont hear a noise in valorant. the bios, windows, drivers all updated. plz help me what should i do?
acer helios 300 i7 11800h , rtx 3060 , 500 ssd , win 10
i have this problem on both win 10 and 11

Comments

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021
    Options
    AMIR_KM please specify the noise if its fan noise its completely normal as on battery you will not have the full performance of the laptop it will clock down to the stock clocks to save power as the battery main purpose its to aid the adapter with more power when this one cant provide enough to the cpu/dgpu so never game on battery you will damage it and the laptop will never work with full performance with a damaged battery in fact it will start to create issues if its damaged also if its coil whine noise its also normal all electric devices have it some more noticeable than others 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • AMIR_KM
    AMIR_KM Member Posts: 5

    Tinkerer

    Options
    xapim said:
    AMIR_KM please specify the noise if its fan noise its completely normal as on battery you will not have the full performance of the laptop it will clock down to the stock clocks to save power as the battery main purpose its to aid the adapter with more power when this one cant provide enough to the cpu/dgpu so never game on battery you will damage it and the laptop will never work with full performance with a damaged battery in fact it will start to create issues if its damaged also if its coil whine noise its also normal all electric devices have it some more noticeable than others 
    i dont think it come from the fans because i put the fans on max speed with predator sence and there is no noise, the sound is like coil whine noise, and now i see that from 2017-now there is helios 300 with this problem and they just stop talking without getting any point . 
    i try to play more and see vlt and ... with msi afterburner and i see that there is a power throttle on gpu, i dont know why 
    with default mode it run with 80-90 w gpu and 35-43 w cpu and the temp is gpu:70-72  cpu:80-88 in new world with the manual fan speed on half of it.
    "the auto is very slow and temp go to 90"
    the funny thing is that after 2-3 min playing game the noise is gone and i close it run again there is noise but after 2-3 min the same story with no noise.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    Options
    As i said if its coil whine noise its normal but if you feel youre not happy with it send it back to acer to get it checked but i have my doubts they would do anything about it as its fully working but good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • AMIR_KM
    AMIR_KM Member Posts: 5

    Tinkerer

    Options
    xapim said:
    As i said if its coil whine noise its normal but if you feel youre not happy with it send it back to acer to get it checked but i have my doubts they would do anything about it as its fully working but good luck :)
    i live in iran and sadly acer do not have store in it and just a third-party company and they are not very good so i gauss if it is normal i should live with it :/ thank you