Acer aspire e15 575G keyboard suddenly not working

Youngben11
Youngben11 Member Posts: 9

Tinkerer

edited October 2021 in Aspire Laptops

Hello team, 
I need assistance with this sudden issue. 
I was using my keyboard perfectly fine yesterday but today after turning my laptop on, the keyboard does not work. 
I relied on the on-screen keyboard to login to the laptop. Still the issue persists after several restarts . Below are photos of the exact model and screen shot from the device manager report of the keyboard which indicates the keyboard is “working normally” 

any solutions plssss 

1. could the keyboard suddenly be damaged overnight 
2. could it be drivers be outdated SUDDENLY prompting the laptop keyboard to stop working with no notification / alerts 
3. where can I order an EXACT replacement online in the USA 

thanks 









​//Edited the content to add model name.   ​

Answers

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