GPU problem on Acer Nitro 5 AN515-43 AMD RX560X. GPU not connected to computer

pas_6
pas_6 Member Posts: 1 New User
Hi Everyone,

Few days ago while i was playing game suddenly the game crashed, i thought it was just some random error. The next day when i turned on the laptop the boot time is horrendously slow takes about 20 mins before the ACER spalsh screen appear. When i checked the task manager, i noticed that the GPU is missing leaving only onboard Vega 8. Before I write this question, i had done several attempt to fix this issue:
1. Reinstall driver from Acer support page (uninstall uisng DDU in safe mode), multiple tries as i am so disparate
2. Reinstall driver from AMD (uninstall uisng DDU in safe mode)
3. Battery reset

I also took some screenshots.




In early 2021, i had the similar problem (extreamly slow boot time) but i was inpatient and forcely turn it off. When i brought it to the service center, they said that my ssd was damaged but later on they said my motherboard was also damaged. It took me almost a month to wait for my SSD and MB. But i don't know if the problem was from the GPU as well. 

Answers

  • Mrmigs08
    Mrmigs08 Member Posts: 29 Enthusiast WiFi Icon
    Is it boot time or long post time? perhaps some physical connection to the mobo is at fault?
  • Try reinstalling windows by pressing alt+f10 before the acer logo.
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