whenstarts it's continues in the install windows loop - A515-54

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Problem to restart my acer laptop aspire 5733z-4477 after recovery.

Answers

  • Erock1071
    Erock1071 Member Posts: 1 New User
    I have an A515-54 and I have the same problem.  When I hold the power for 5 seconds, it shuts down, then when it turns back on it continues in the install windows loop. What should I do?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Erock1071,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • billsey
    billsey ACE Posts: 35,029 Trailblazer
    @Erock1071 you should start a new thread since you have a completely different laptop... If the BIOS reset doesn't help you will likely want to do some diagnostics using the Repair mode of a Windows installation flash drive. You will likely have to use a different computer to create the flash drive. In the BIOS set Secure Boot to disabled and the F12 Boot Menu to enabled. Put the flash drive into one of your USB ports and reboot, using the F12 key to select the flash drive as your boot drive. Once the installer has booted, on the second screen, choose the Repair option.
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