ConceptD 7 Pro | RTX 5000 | Flickering Display

Bacchinif

Hi everyone, I'm the opener of this previous thread: https://community.acer.com/en/discussion/648878/conceptd-7-pro-black-screen#latest in which I described some issues I had with the laptop and how things got resolved pretty quickly by the customer service.

Despite the laptop has been recently checked and repaired I'm still experiencing some issues when it comes to display brightness. I don't know why, but when the notebook is not plugged in the brightness struggles to remain stable. It seems like some auto-brightness kicks in even though I've disabled it through Windows control panel.

The issue is more visible when:

- Waking up the pc from screen saver
- Changing Chrome tab (i.e: going from a light page to a dark one)
- Changing content (i.e: going from Chrome to another folder)

Is there anything specific I can do? When the problem occurs most of the colors look a bit washed out.

William_mk2

Bacchinif

We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.  For Desktop you need to press the del key.    Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   

 

If it is a software issue try the following the steps..

 

Try windows x 
go to device manager 
expand display adapter
right click on display driver - uninstall 
Restart the computer 

It should work fine.. 

If it is still not working 
Uninstall the display adapter from device manager 
Don’t restart the computer. 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers 
Install the display driver 

Try to disable adaptive brightness and check 

https://www.tenforums.com/tutorials/70157-enable-disable-adaptive-brightness-windows-10-a.html

https://www.wisecleaner.com/how-to/114-how-to-enable-or-disable-adaptive-brightness-in-windows-10.html

On the lower right corner of the screen, right next to date and time please click on the notification icon.    It will show you an option to increase and decrease the brightness.     You can also hold fn key on keyboard and press f5 or f6 or use the arrow keys to increase and decrease the brightness.   Kindly check it.   

Kindly go through the details from the link given below

https://www.makeuseof.com/windows-10-adjust-screen-brightness/

https://www.digitalcitizen.life/adjust-screen-brightness-windows/

https://www.freecodecamp.org/news/how-to-change-screen-brightness-on-windows-10/