Chrome book stack at welcome screen

Gerrald
Gerrald Member Posts: 1 New User
edited October 2021 in Chromebooks

I have tried power wash by pressing refresh key and power button. But nothing changes.
I have tried creating a recovery flash drive but also is not helping from task tool .
When I power off in 10 minutes it it automatically powers on itself. Help
Thanks.

Answers

  • What is the chromebook model? Example A515-55-58VH.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Gerrald,

    Try to Hard reset your Chromebook
    1. Turn off your Chromebook.
    2. Press and hold Refresh + tap Power .
    3. When your Chromebook starts up, release Refresh .
    https://support.google.com/chromebook/answer/3227606?hl=en