Acer ED320QRS What might be the problem if my monitor turns on but does not display anything?

BiggyIna
BiggyIna Member Posts: 3 New User
edited October 2021 in Monitors
So I have an Acer ED320QRS gaming monitor and recently the power cord broke so I got a new one. I plug it in and it turns "on" and by that I mean the light turn on and the screen goes from black to slightly illuminated. The monitor displays NOTHING, not even a menu or channel selector. All I can do is turn it on and off. My computer recognizes it as another screen and all, and I have tried other ports on my computer as well as using an HDMI rather than the DP cord I use. Neither of them work. Can I fix this or should I send it to Acer to be fixed with the warranty? If I can fix it myself that would be nice because as a college student, I'd rather not have to spend around $60 on shipping fares to get a monitor fixed.

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    What did you purchase for the replacement adapter? If it's not providing the right power you could get symptoms like that.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.