nitro 5 Freezing issue

suayp01
suayp01 Member Posts: 33 Troubleshooter
edited October 2021 in Nitro Gaming
ı have acer nitro 5 and my laptop occasıonaly freezing.And ı have to restart my laptop to be able to work it again.I dont know ıf ıts because of the hardware or software but ıts becomıng really annoying.Can you guys help me

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @suayp01
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
  • suayp01
    suayp01 Member Posts: 33 Troubleshooter
    now ı had driver power state failure wıth blue screen.ıt dıagnosted so whats the ıssue
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Try resetting windows so that your drivers etc get renewed that might fix it
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @suayp01,

    How much memory space left free in your HDD ?
  • suayp01
    suayp01 Member Posts: 33 Troubleshooter
    hey easwar, ı have 110gb left and ıts ssd
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @suayp01,

    Try resetting windows so that your drivers etc get renewed that might fix it
    Did you try this.
  • suayp01
    suayp01 Member Posts: 33 Troubleshooter
    ı updated my dricers thru driver booster 8. ı hope ıt fixed it