Weird red-blue color error code flashing

romankasp

Hi, sorry for bringing the same topic back again, but I need someone who knows LED error codes. My aspire R11 won't turn on and I noticed that after a while, if you press Power button, it starts very slowly flashing the red battery light and blue Power light on the side. These are intermittent: red battery light, then it turns off and the blue Power light comes on, then turns off, and then it's all repeated. It's obviously some code, but which one??? I  couldn't find anything like this by searching the Internet. I'm trying to reanimate the ***** thing. Especially as you cannot even copy data from it (not that I have a lot of valuable info there, luckily), since it doesn't even have a HDD but a stupid memory card welded to the motherboard, so you can't read it without turning it on. Thanks!

William_mk2

romankasp

Kindly check the lights indicators...

I am really sorry for the inconvenience..   Let us do the basic steps first..

 

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

 

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

romankasp

I have already tried to reset the battery... it helped me once, a long time ago, when the light turned amber and it didn't want to charge. This time I'll try to get a different charger, although my current one seems to be working fine, but who knows. I don't think a computer can just fail without any reasons like that... will update when I get a new charger. Oh, and thanks,  but I've seen this table with light codes, but this is the very problem - the lights I'm getting mean no sense! As I write this, it's still plugged in and flashes these two lights... weird. 

William_mk2

@romankasp

You are always Welcome! 

Please don't miss any of the steps which was mentioned on the previous comment.. 

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

romankasp

So I tried a new charger... nothing changed. Looks like the laptop has died, just like that, without any apparent reason. Sine I can't get it to start and the battery light is red, it MUST be the internal charging port. I have replaced both the charger and battery with zero results. Didn't know Acer had such low quality internal components. First time this happens to me. And I  cant even recover any data from this POS laptop since there's no HDD, only a memory card like a flash drive welded to the motherboard.  Will stay away from Acer in the future.

romankasp

So I tried a new charger... nothing changed. Looks like the laptop has died, just like that, without any apparent reason. Sine I can't get it to start and the battery light is red, it MUST be the internal charging port. I have replaced both the charger and battery with zero results. Didn't know Acer had such low quality internal components. First time this happens to me. And I  cant even recover any data from this POS laptop since there's no HDD, only a memory card like a flash drive welded to the motherboard.  Will stay away from Acer in the future.