brand new acer nitro 5 AN515-45-R92M not turning on

Cylus1590
Cylus1590 Member Posts: 1 New User
ok i bought a brand new from amazon acer nitro  5 he come with empty battery and i can not charge it and i can not find the battery reset pinhole someone can help me?
please 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Cylus1590,

    Are you getting any light indication when charger is connected.
  • nboka44
    nboka44 Member Posts: 1 New User
    I'm having a similar issue... bought a new Acer Nitro 5 AN515-45-R92M from Micro Center two days ago. Started up fine that night and I spent a few hours getting everything loaded up on it. Took it to work the next day and it started up fine and worked without issues for about an hour. Put it in my laptop bag for the past 24 hours, then pulled it out and it had no charge. Pulled out the power cord to plug it in, and was not getting power, no indicator lights on the laptop showing that it was plugged in or charging or getting power. Tested the outlet and the outlet was fine. Tried unplugging and replugging it in at the laptop, the cords, driver/converter/box thing, and multiple outlets... no dice. Working on getting this swapped out at Micro Center, but has this happened to multiple people? Do I need to be concerned about the life span of this laptop?