my camera is not working on a nitro 5 laptop

JoelDolbeck
JoelDolbeck Member Posts: 1 New User
edited September 2021 in Nitro Gaming
not sure if this a driver or hardware issue. Camera light comes on but no picture when accessing through settings. Tried in zoom and also does not work

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @JoelDolbeck,

    Try to uninstall and reinstall the camera.
  • JackE
    JackE ACE Posts: 45,195 Trailblazer
    Shut Windows down normally. Unplug charger. Insert paperclip into reset pinhole on bottom for about a minute. Plug charger back in. Turn it back on. Try it again.

    Jack E/NJ

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @JoelDolbeck
    please mention your full modern name of device 
  • JackE
    JackE ACE Posts: 45,195 Trailblazer
    Shut Windows down normally. Unplug charger. Insert paperclip into reset pinhole on bottom for about a minute. Plug charger back in. Turn it back on. Try it again.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @JoelDolbeck,

    Update the BIOS version and check.
  • JackE
    JackE ACE Posts: 45,195 Trailblazer
    Shut Windows down normally. Unplug charger. Insert paperclip into reset pinhole on bottom for about a minute. Plug charger back in. Turn it back on. Try it again.

    Jack E/NJ