predator helios 300 have an issue with screen ..

abhishek4k
abhishek4k Member Posts: 3 New User
edited September 2021 in Predator Laptops
theirs a pale yellow on top right of my screen , it appeared suddenly from no where from 2 days . Im sure that i have used it as smooth as possible , please anyone help me with this issue .


Thread was edited to add model name to the title

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @abhishek4k,

    Are you getting the same thing in BIOS page also.
  • abhishek4k
    abhishek4k Member Posts: 3 New User
    @Easwar
    yes its the problem with display, like may be some issue or interior damage of dispaly

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2021
    @abhishek4k just some heads up display bleeding on all ips displays its normal some worse than others everyone under warranty can apply for a replacement but theres no guarantee that the next one would be better that the one they have could be even worse so its always a risk same as buying it yourself they are all manufactured in same place/factories but seems your issue could be the display itself i would start by checking the edp cable if its loose on any side disconnect and reconnect both sides (if you can open it without voiding your warranty)  otherwise if still under warranty contact acer support and send it back but seems to me it might be the display itself do some display bleeding/pixel tests check on google good luck :)


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  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @abhishek4k
    Could you please tell me modern name of device 
  • abhishek4k
    abhishek4k Member Posts: 3 New User
    @Acer-Erick
    predator helios 300